Privacy Policy

Privacy Policy Updated: 23.10.23

This policy sets out how Hannah Millerick ABN 95 678549396 will handle the personal information that you may disclose to us when you use a Hannah Millerick website or other Hannah Millerick services. This policy contains information on how Hannah Millerick collects, uses, discloses and stores personal information.

IMPORTANT INFORMATION

The following information is required to be disclosed under VIC Fair Trading legislation:

Hannah Millerick may share your personal information with our suppliers, our business partners (such as our logistics, billing and security service providers and our customer services team), law enforcement authorities and our related bodies corporate. Please see Who we share your personal information with below for further information.

What types of personal information will Hannah Millerick collect?

Hannah Millerick will only collect the personal information that it needs to help you enjoy the full range of Hannah Millerick services. This means that when you use a Hannah Millerick website or other Hannah Millerick services, Hannah Millerick may collect personal information such as your name, address, telephone number, email address, payment details and age.

How Hannah Millerick collects personal information

We collect personal information from you if you buy something from us, if you subscribe to our marketing communications, if you sign up for an account with us and also if you enter a Hannah Millerick competition.

We may also collect personal information, when you use a Hannah Millerick site, by using cookies, recording your IP address and other statistical methods.

When you share personal information with us, we will use our best endeavors to store and protect it securely. We will use SSL encryption to help us with this task.

How we use your personal information

In general, Hannah Millerick will only use your personal information to provide the product or service that you have requested from us. More specifically, Hannah Millerick may use your personal information to:

  • Communicate with you to facilitate your order or answer your queries (including but not limited to by phone, email, SMS, live chat and other messaging platforms)
  • Arrange delivery of the item(s) that you have ordered
  • Take payment for the item(s) you have purchased

Hannah Millerick may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.

Hannah Millerick uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalised features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.

Who we share your personal information with

Our suppliers

We may share some of your personal information with the suppliers of the products sold on our sites. This is only done to facilitate the delivery of the product(s) you have purchased. This would generally include the delivery address, recipient's name and contact details if necessary.

Our logistics partners

We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generally include the delivery address, recipient's name and contact details if necessary.

Our billing & security partners

We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.

We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, Hannah Millerick or the general public.

Hannah Millerick is bound by the Australian Privacy Principles. Please visit https://www.oaic.gov.au/privacy/australian-privacy-principles/read-the-australian-privacy-principles/ for more information.

Security Information

When you browse our site and most importantly when you enter information (for example: your name, email address, credit card numbers) into a form on our site, we secure that information using current industry-standard encryption protocols and the use of a PCI-compliant payment provider over a secured network.